Privacy Policy

This privacy policy sets out the policy of Forcegrind (“Forcegrind” or “Forcegrind“) on the way we obtain, use and disclose information about you through the Forcegrind website and call center. We comply with and are bound by the personal data (Privacy) Ordinance (cap. 486)

We understand and thank you for your concern about privacy, especially in the use and disclosure of personal information. We are committed to providing a high degree of privacy for all personal information we collect

The purpose of this privacy policy is to tell you what information we may collect about you when you visit our website, how we use it, whether we disclose it to anyone, how we will use your personal information, and your ability to correct this information. Our website allows you to choose the type and amount of information you provide us and controls how we use any information you provide us. Our goal is to provide you with a satisfactory experience while allowing you to control your privacy and provide you with a way to express any questions or concerns

Your consent

By visiting our website, participating in competitions on our website, purchasing our products on the website and / or providing us with your personal information on the website, you agree to use your personal information in accordance with the privacy policy

Information collection

The purpose of collecting information from you is to make it easier and more valuable for you to use our website and services. Depending on the service you visit, you may be asked to provide information such as your name, email address, or information you like and dislike. Whether to answer these questions is entirely your choice

Forcegrind collects two types of information. The first is anonymous information. For example, we may collect information to tell us that 5000 people visit this privacy policy today, but we don’t know their name, place of residence or date of birth – they are “anonymous” to us

The second type of information collected by Forcegrind is personal information. Forcegrind will collect personal information to let us know your specific identity when you provide it to us, such as your name, email address or mailing address. With this information, Forcegrind can provide various personalized and enhanced services that anonymous users cannot obtain. We hope you will find it useful to provide us with personally identifiable information about yourself, as this will make our website and its services more relevant to you

Sometimes, when you register to use the service or make a purchase, we may specifically ask you to provide your personal information. In order to provide you with this service or product, you may need some information, such as your name, age, Internet address or network name, billing address, computer type, credit card number

How much personal information you choose to disclose to Forcegrind is entirely up to you. The only way we know your personal information is if you provide it to us, for example, when you participate in a competition on our website or buy goods from us. In some cases, if you do not provide us with your personal information, we may not be able to provide you with our products or services. For example, if you purchase tickets through our website, in order to complete the transaction, we will need to obtain your contact information and billing information

If you provide personal information about someone other than you through our website (for example, if you buy tickets on behalf of others). Please ensure that this person has agreed to provide their personal information to Forcegrind. Their personal information will be used and processed in accordance with this privacy policy

Use anonymous information

Forcegrind automatically collects anonymous information to monitor the usage of our website, such as the number and frequency of visitors. For example, for statistical purposes, the following information may be recorded: your internet protocol address, the date and time you visited our website, the pages you visited and the files you downloaded, and the type of browser you used

Our website may use tracking technologies such as cookies to identify your browser and track the pages you visit every time you visit our website. A cookie is a piece of information transmitted from a website to a computer’s hard disk for recording and saving. Most web browsers are set up to accept tracking technologies such as cookies. These tracking technologies will not identify you personally. If you don’t want to receive any cookies, you can set your browser to reject them. However, your use of our website may be affected. For example, the banner display may not work properly

We use this kind of data only. These collective data help us determine the extent to which visitors use some of the content of the website, so we can improve and provide relevant information and services to as many users as possible. We may publish or provide this summary data to others